From long wait times to annoying sales rhymes, from out-of-place tunes to cheesy niceness the ruins — we reveal 10 hints to keep your customers on the line without putting your reputation on the line. Don’t come on too strong; never refuse to acknowledge your customers; don’t take too long…

So you are all on board with having a virtual phone system and a professional voice greeting help you make the best first impression possible with your customers. Great! You aren’t quite sure if you are going to record your own greetings to sound more authentic or hire a voice…

Toll-free numbers are a long-standing rock in the business world, having existed since 1966. Customers are more likely to contact businesses with these kinds of numbers because they are free to call and because they give the owner a nationwide presence. …

In this article, we cover: Environmental risks of having too many cellphones; Why people buy multiple cellphones; How to reduce the demand in mobile phones; How virtual phone number services contribute to reducing pollution; How to dispose of an old mobile phone. How can we reduce the environmental impact of mobile phones? Once an expensive communication alternative to landlines, now…

Keeping your employees connected to each other and to their clients can be a hassle. To accomplish this, companies have for decades turned to the system in order to keep everyone connected. In the following post, we’ll walk you through the ins and outs of what it’s all about and…

If you work hard, and provide value, your business will succeed, or so goes conventional wisdom. But you can work hard only if you have clients. How to market your business on a shoestring budget? A startup costs money. …

“It’s the economy, stupid.” Those four words have carried multiple presidential campaigns, have brought Wall Street bankers to new heights of wealth, and have sent millions into the unemployment registers. When deciding that you want to start a small business, however, I would be so bold as to slightly alter…

If you’re in the early stages of starting a business, you’re probably considering using your personal cell phone number for business. This is normal — it’s affordable and convenient, and most people prefer it out of habit. Switching to something new seems like a hassle. However, “personal” and “business” are…

The American Dream — how exactly do we define it? Is it the chance to get equal education and benefits regardless of background and family privilege? To own that amazing vacation property in Tampa? To do what you love and get a 7-figure salary for it? …