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MightyCall
MightyCall

53 Followers

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Jul 7

Call Center Metrics & KPIs: Keep Track of the Numbers

Call center metrics are essential tools for measuring the success of your business’s customer support and ensuring that your call center is operating at its peak efficiency. Understanding these metrics and their significance is critical for your business to thrive. …

Call Center

13 min read

Call Center Metrics & KPIs: Keep Track of the Numbers
Call Center Metrics & KPIs: Keep Track of the Numbers
Call Center

13 min read


May 5

Must Read Content Marketing Resources for Enthusiast Creators

Content marketing? How about “discontent marketing”? No, it doesn’t mean “satisfied”, it means “what’s inside”, like the contents of a book. Think how many Apple computers you’ve seen in movies and you start to get an idea — and yes, product placement is part of content marketing. In the modern…

Marketing

5 min read

Must Read Content Marketing Resources for Enthusiast Creators
Must Read Content Marketing Resources for Enthusiast Creators
Marketing

5 min read


Apr 21

7 Tips for Great Phone Customer Service

Telephone customer service is not like face-to-face dealings, with the phone we rely solely on verbal cues, so we have to make them as sharp, insightful and effective as we can. At MightyCall, the phone is our reason for being, and we want to help you make the most out…

Customer Service

5 min read

7 Tips for Great Phone Customer Service
7 Tips for Great Phone Customer Service
Customer Service

5 min read


Mar 23

Business Card as the Effective Marketing Tool — 8 Things to Know

There are numerous ways to make your contact data known to potential clients. Billboards, mailing lists, websites, social media ― you name it. So why do we still use business card marketing, and why are these cardboard pieces with telephone numbers so effective? In this article we cover: Business Cards…

Business Ideas

10 min read

Business Card as the Effective Marketing Tool — 8 Things to Know
Business Card as the Effective Marketing Tool — 8 Things to Know
Business Ideas

10 min read


Mar 16

Scalable Business Model: What Is It & Is It Right for You?

When Mahatma Gandhi famously said, “Be the change you want to see in the world”, he probably wasn’t thinking about business. Yet any brilliant business idea is an exploration and an expansion of our worldview. And coincidentally, that’s what business — and business scaling in particular, is all about. There…

Small Business

15 min read

Scalable Business Model: What Is It & Is It Right for You?
Scalable Business Model: What Is It & Is It Right for You?
Small Business

15 min read


Dec 23, 2022

MMS Marketing: Everything You Need to Know

MMS marketing is visual, concise, and ends up right in customers’ pockets. Boasting an unheard-of 98 percent open rate, it also gets over three times the viewer engagement of regular commercial messaging — a true marketer’s blessing. However, MMS in marketing does have an unfavorable reputation as well: customers get…

Marketing Technology

12 min read

MMS Marketing: Everything You Need to Know
MMS Marketing: Everything You Need to Know
Marketing Technology

12 min read


Dec 15, 2022

15 Small Business Examples: Most Popular Ways to be a Successful Entrepreneur

Starting a small business is exciting and scary, but sharing your product with the world is a beautiful opportunity. It is natural that you want to get it just right. There are so many things running through your mind: goals, strategy, how to organize your processes and increase revenue, how…

Small Business

17 min read

15 Small Business Examples: Most Popular Ways to be a Successful Entrepreneur
15 Small Business Examples: Most Popular Ways to be a Successful Entrepreneur
Small Business

17 min read


Nov 25, 2022

How To Communicate With Customers On The Go

Gone are the days of being chained to a desk or a counter top with a landline. We give some tips on how best to maintain close contact with your clients while you’re mobile. …

Business Communication

4 min read

How To Communicate With Customers On The Go
How To Communicate With Customers On The Go
Business Communication

4 min read


Nov 11, 2022

Cell Phone Etiquette

We created a guide on cell phone courtesy and tips. It is very important to be aware of your surroundings and the situation you’re in when using the phone in the courtesy of other people around you — Cell phone Courtesy Tips: 1. When the cell phone rings… Keep in mind your choice of ring tone…

Business Ideas

2 min read

Cell Phone Etiquette
Cell Phone Etiquette
Business Ideas

2 min read


Nov 4, 2022

Four Things Startups Who Bootstrap Still Need

“Now listen, sonny, that’s not how we used to do things in MY day.” Ever been told that before? If so, did it drive you crazy? Especially when the advice being given was relevant during, oh, I don’t know, when the cool technology startups had green screens and floppy, noisy…

Ideas

4 min read

Four Things Startups Who Bootstrap Still Need
Four Things Startups Who Bootstrap Still Need
Ideas

4 min read

MightyCall

MightyCall

53 Followers

The virtual phone system for small business

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